Start with orientation
Review the agency’s expectations, communication channels, documentation practices, and how to raise a question or concern.
HERITAGE ACADEMY
Keep learning.
Keep care personal.
Orientation and ongoing caregiver education support the skills, communication, and everyday judgment that home care requires.
Speak with recruitmentAlready with Heritage? Help with assigned trainingFOR OUR CAREGIVER COMMUNITY
Prepared for the person.
Connected to the team.
Ask Heritage about orientation and in-service education for HHA and PCA caregivers, including learning related to personal care and NHTD/TBI support. The team confirms the current topics, schedule, role requirements, and participation process.
Strengthen daily care skills
Ask about education involving personal care, infection prevention, home safety, transfers within the care plan, and respectful communication.
Understand the assigned plan
Discuss role-specific learning for cueing, supervision, and support for people receiving NHTD/TBI-related services.
Keep credentials clear
Bring credential questions to recruitment. Orientation and in-service education are different from an initial state-approved HHA or PCA certification course.
Already certified?
Share your credential, languages, location, and available schedule. Recruitment will explain credential review and the next onboarding steps.
Start a caregiver inquiryExploring this career?
Ask recruitment about the credential pathway and appropriate training resources. This page does not promise a free certification course, a class seat, or employment.
Call with a training questionYOUR NEXT CHAPTER WITH HERITAGE.
Bring your skills. Keep growing.
Talk with recruitment about current opportunities and caregiver education.