Daily living support
Discuss assistance with personal care, meals, household routines, and other tasks included in the authorized plan.
NHTD & HCSS HOME SUPPORT
Your community.
Your place to belong.
Explore home support through the Nursing Home Transition and Diversion pathway, with care organized around the individual and an approved service plan.
Discuss this care pathwayPERSONAL SUPPORT. CLEAR NEXT STEPS.
Support for daily life at home.
NHTD is a New York Medicaid waiver pathway for eligible people who need support to live in the community. Heritage can discuss home care and Home and Community Support Services (HCSS) needs, and coordinate next steps with your service coordinator. A waiver service plan and program approval are separate from an agency’s general home care license.
Cueing and supervision
Explain the reminders, prompts, and oversight needed during daily activities. HCSS may combine practical assistance with supervision described in the service plan.
A connected plan
Bring your service coordinator into the conversation so the requested tasks, schedule, documents, and responsible providers are clear.
An individual start
Program participation, the requested service, authorization, and caregiver availability must be confirmed before a start date is arranged.
Already have a coordinator?
Ask your coordinator to contact Heritage about the approved plan, requested HCSS, service area, and appropriate referral channel.
Professional callbackExploring NHTD for the first time?
Ask intake where to begin and who handles program screening and enrollment. The program’s reviewers determine eligibility and approvals; a website inquiry does not enroll you.
QUESTIONS ABOUT THIS PATHWAY
Start with clarity.
Is NHTD the same as regular Medicaid home care?
It is a separate waiver pathway with its own eligibility, planning, and approval process. Ask which route applies to your situation.
Does HCSS mean every medical service is included?
No. The approved plan defines HCSS tasks. Nursing, therapy, equipment, and other services may involve separate orders, providers, or approvals.
OFFICIAL PROGRAM INFORMATION
New York State NHTD participant information ↗YOUR FAMILY. OUR PERSONAL COMMITMENT.
Let’s find the right next step.
You don’t have to figure it all out alone. Our team is here to listen.