A few details.
A clearer conversation.

FOR FAMILIES

Before your first call.

• Borough and ZIP code
• Preferred language and communication contact
• Daily activities where help is being explored
• Requested days, hours, and start timing
• Current plan or service coordinator, if applicable
• Questions about assessments, costs, and next steps

Request a care callback

FOR REFERRAL PARTNERS

Before a referral.

• Your professional role and callback number
• General service request and borough
• Requested schedule and proposed timing
• Applicable plan or program and authorization status
• Assessment or order requirements to confirm
• Who is responsible for each next action
• Correct referral channel confirmed with intake before sharing records

Do not enter patient identifiers or attach clinical records on this website. Intake will confirm the appropriate channel.

Request a professional intake callback