HOME CARE · ALL FIVE NYC BOROUGHS

Help at home.
A clearer next step.

Looking for support for yourself or someone you love? Talk with Heritage about daily personal care, your family’s routines, and how to begin.

Request a care conversation Call 718-750-3550

Start with your own contact details. Our team will discuss the requested care, payment pathway, and what needs to be confirmed.

Let’s talk about care.

We’ll use these details to contact you about your inquiry.

I’m contacting Heritage about Your name

Callback number

ZIP code (optional)

Email address (optional) Preferred language Preferred callback time

A time preference helps us plan contact; it is not a booked appointment.

Care interest (optional)

Choose a general service topic. Do not enter medical details. The team will confirm what is available.

Contact details only. Please leave out diagnoses, medical records, insurance numbers, and Social Security numbers. Call for the appropriate referral channel.

I agree that Heritage may contact me about this inquiry. I understand that a request does not confirm services, employment, or an appointment. Website privacy information

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NYS licensed home care agency

Clinician-founded

Brooklyn · Queens · Manhattan · Bronx · Staten Island

START WITH THE SUPPORT YOU NEED

A practical conversation about care.

Help with daily routines

Discuss HHA / PCA support with personal care, meals, dressing, and everyday tasks within an agreed care plan.

Explore personal care →

Understand the next steps

Ask about assessments, required orders, payment arrangements, and authorizations before a start is confirmed.

Payment and planning →

Make your preferences heard

Share your borough, language, household routines, and requested schedule. Availability and assignments are confirmed individually.

Prepare your first conversation →

The team confirms service fit, coverage or private-pay terms, authorizations, staffing, and timing for your situation. A request does not confirm services or book an appointment.

KNOW WHAT HAPPENS NEXT

From first question to a care conversation.

01 · Share your contact preferences
Use your name and callback number. Choose a general care interest if helpful; leave out medical records and insurance identifiers.
02 · Review, then send
Check your details before sending. A confirmation and reference appear only when the request is saved.
03 · Discuss your arrangement
Speak with Heritage about needs, location, language, payment, and the steps required before care can begin.

Start my request

Prefer a direct conversation? Call 718-750-3550.

BEFORE YOU REACH OUT

A few useful answers.

Individual arrangements are confirmed with intake and the responsible plan or program.

Can I contact Heritage for a family member?

Yes. Use your own name and callback details. Discuss the general support you are exploring with intake; do not enter your family member’s diagnoses, insurance identifiers, or medical documents in the website form.

Can I ask about Medicaid or private pay?

Yes. Ask about your specific plan, current participation, the requested service, authorizations, or current private-pay charges and written terms. A website inquiry does not determine eligibility, approve coverage, or authorize hours.

Can I request a language or schedule?

Share your preferred language and requested days or hours when discussing care. The team must confirm availability, the care arrangement, and staffing individually.

Is there information for children or professional referrals?

Families can explore children’s support and OPWDD coordination. Care managers and other professionals can review the professional contact process. Call intake before sending patient information or records.