Make the day understandable
Describe familiar routines, communication preferences, and the type of cueing or assistance that helps the person complete daily activities.
TRAUMATIC BRAIN INJURY SUPPORT
Care that follows
the person.
Discuss home support for daily routines, independence, and coordination with a Traumatic Brain Injury waiver service team.
Discuss this care pathwayPERSONAL SUPPORT. CLEAR NEXT STEPS.
Start with the routine that matters.
After a brain injury, a person’s home support needs may involve personal care, structure, reminders, or assistance with everyday activities. Heritage works through the specific home care request with the individual, family, and service coordinator. We confirm the requested service and program arrangement before accepting a case.
Connect support to the plan
Discuss approved personal care or HCSS tasks with the service coordinator. Aides work within their training, assigned responsibilities, and care plan.
Keep the team connected
Clarify who communicates changes, who manages appointments, and which clinician or provider handles nursing and rehabilitation needs.
Review the practical details
Talk through location, language, requested days and hours, and caregiver experience so staffing can be considered individually.
For individuals and families
You can call before knowing every program term. Start with your general questions and whether a service coordinator is already involved.
For service coordinators
Call to confirm program participation, requested service scope, staffing, and the appropriate channel for the approved plan and authorizations.
Professional callbackQUESTIONS ABOUT THIS PATHWAY
Start with clarity.
Does a TBI diagnosis automatically qualify someone for waiver services?
No. The applicable program determines eligibility and approvals. Heritage can discuss the home care process and coordination needs.
Is this a rehabilitation program?
This page describes home support and coordination. Physical, occupational, speech, behavioral, or other therapy must be arranged with appropriately qualified providers.
YOUR FAMILY. OUR PERSONAL COMMITMENT.
Let’s find the right next step.
You don’t have to figure it all out alone. Our team is here to listen.