HOME CARE & REHABILITATION COORDINATION

A more connected
recovery routine.

Talk with Heritage about coordinating home care with physical, occupational, or speech therapy delivered by qualified providers.

Discuss this care pathway

PERSONAL SUPPORT. CLEAR NEXT STEPS.

Different roles. A shared care plan.

A home care aide, a nurse, and a therapist bring different skills to the home. Heritage helps clarify the requested home care role and coordinate with the clinicians and agencies involved. Therapy may require a prescribing clinician, assessment, a qualified therapy provider, coverage review, and its own service arrangement.

01

Physical therapy

Ask the therapy provider about mobility, balance, strength, and a safe activity plan. Tell intake how personal care support needs to fit around therapy visits.

02

Occupational therapy

Discuss daily activities, home routines, adaptive approaches, or equipment recommendations with the occupational therapist.

03

Speech therapy

Questions involving communication or swallowing should go to the qualified speech-language provider. Share relevant instructions through the appropriate care channel.

04

Clear aide responsibilities

Caregivers follow the assigned home care plan and tasks within their scope. They do not replace a therapist or independently change prescribed exercises or clinical instructions.

Already have a therapy provider?

Ask who can share the relevant home care instructions and how changes will reach the nurse or care coordinator.

Need help finding the next step?

Call intake to discuss referral or coordination options. Confirm the treating provider, orders, payment, and appointment availability separately.

QUESTIONS ABOUT THIS PATHWAY

Start with clarity.

Will a Heritage aide provide physical therapy?
An aide provides authorized aide services. Therapy treatment is delivered by the appropriately licensed professional.
Does home care approval cover therapy automatically?
No. Orders, eligibility, provider participation, and authorization can differ by service. Check the arrangement with your plan and treating provider.

YOUR FAMILY. OUR PERSONAL COMMITMENT.

Let’s find the right next step.

You don’t have to figure it all out alone. Our team is here to listen.

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